Netball Kids Refund Policy

 

1. Eligibility for Refund: Refunds are available only in cases of program cancellation by Netball Kids or inability to participate due to medical reasons (documentation required).

2. Cancellation by Participant: If a participant cancels registration 14 days or more before the start date, a full refund minus a processing fee will be issued.If a participant cancels registration less than 14 days before the start date, a 50% refund will be issued.No refunds will be issued after the program has commenced.

3. Program Cancellation by Netball Kids: If the program is canceled by Netball Kids for any reason, participants will receive a full refund.

4. Medical Exceptions: Participants who cannot attend due to medical reasons may receive a prorated refund, provided a valid medical certificate is submitted.

5. Process for Requesting a Refund: Refund requests must be submitted in writing via email to [contact email] within the specified refund period.Include participant details, registration confirmation, and any supporting documentation.

6. Refund Processing: Approved refunds will be processed within 14 business days of receiving the request.Refunds will be issued via the original payment method.

7. Contact Information: For any questions or to submit a refund request, please contact us at info@netballkids.co.uk or 0330 133 2875.